Terms & Conditions
Booking terms, cancellation policy, and conditions for KiteSafaris.com
Booking & Payment Terms
Payment Schedule: 10% deposit secures your booking, additional 40% due within 30 days of booking, final 50% due 60 days before departure.
Pricing: All prices are per person for cabin bookings or total charter cost for private bookings. Prices include all items listed in package inclusions.
Group Discounts: Available for groups of 6+ guests. Contact us for custom pricing.
Cancellation Policy
Our Commitment: We have never canceled a charter in 10+ years of operation, including during COVID-19 when it cost us significantly.
Guest Cancellations:
- More than 60 days before departure: Full refund minus 10% deposit
- 30-60 days before departure: 50% refund
- Less than 30 days before departure: No refund
- Travel insurance is strongly recommended for all bookings
Weather Cancellations: In the unlikely event of unsafe weather conditions, we will reschedule or provide full refund.
Safety & Liability
Safety Standards: All guests must sign liability waivers. Professional rescue boat support provided during all water activities.
Insurance: Comprehensive yacht insurance and professional liability coverage maintained. Guests responsible for personal travel and medical insurance.
Medical Requirements: Guests must be in good physical condition. Medical conditions must be disclosed at booking.
Equipment & Services
Equipment Rental: Kite equipment available for $200/week including kites, boards, harnesses, and safety gear.
Instruction: Professional kite lessons available for $300/week from certified instructors.
Damage Policy: Guests responsible for equipment damage beyond normal wear and tear.
Contact & Support
For questions about terms and conditions or to discuss your booking: